Privacy Policy

At Pedal Power, we value your trust as much as you value a reliable chain lock for your bike. This Privacy Policy explains how we collect, use, and protect your personal information when you visit pedalpowersales.com or make a purchase from our online store.

1. Information We Collect

We collect information that helps us deliver the smooth riding experience you expect from premium cycling components:

• Personal Details: Your name, email address, shipping/billing address, and phone number when you make a purchase
• Payment Information: Credit/debit card details processed through our secure payment gateway (we never store full card numbers)
• Technical Data: IP address, browser type, device information, and how you navigate our site
• Communication Records: Emails or messages you send to our customer service team

2. How We Use Your Information

We handle your data with the same precision we apply to assembling a professional-grade drivetrain:

• Process your orders and deliver components worldwide (except certain Asian countries and remote regions)
• Provide customer support as responsive as a well-tuned derailleur
• Improve our website and product offerings based on how riders like you use our services
• Send service-related communications (order confirmations, shipping updates)
• Prevent fraud with security measures tougher than a Kevlar tire

3. Data Sharing & Disclosure

We only share your information when absolutely necessary, with partners who meet our high standards:

• Shipping Carriers: To deliver your brakes, chains, and other components
• Payment Processors: Secure partners like Visa, MasterCard, and PayPal to handle transactions
• Legal Requirements: When required by law or to protect our rights

We never sell your personal data to third parties.

4. Data Storage & Security

Your information is protected with the same care we’d want for our own:

• 256-bit SSL encryption – the digital equivalent of a premium bike lock
• PCI-DSS compliant payment processing
• Regular security audits more thorough than a pre-race bike check
• Data stored only as long as necessary to provide our services

5. Your Rights

You control your data like you control your handlebars:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (where applicable)
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking

Our website uses cookies – small data files that help your browsing experience run as smoothly as a well-lubed chain:

• Essential Cookies: Required for basic site functionality (like adding items to your cart)
• Analytics Cookies: Help us understand how riders use our site to improve our components and service
• Marketing Cookies: Allow us to show relevant product recommendations

You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this policy occasionally – we’ll notify you of significant changes faster than a pro peloton sprint finish. The updated version will be posted on our website with a new “Last updated” date.